We do our very best to ship your orders as quickly as possible. Our small team ships orders within 1-3 business days from our warehouse in Tigard, OR. Regular ground shipping rates and expedited shipping rates are provided at the time of checkout. Free shipping on all orders over $150 excluding Hawaii, Alaska and Puerto Rico. For international shipping rates, please call our studio or email us through the Contact Form with your order and address.
Hot Skwash is not responsible for any delays once the package has shipped and tracking updates have been generated, or for any delivery errors, and lost or stolen packages once the package has been delivered. Unfortunately, stolen packages are becoming more frequent with more people shopping online, so please make sure you have a secure location to ship to and will be there to receive your package.
Please inspect your order upon receipt. If you are not satisfied with your item, please contact us immediately so we can assist you. If you choose to return your order, it must be returned in its original packaging within 7 day of receipt. We do not except returns of sale items or One of a Kind items